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Network Engineer
Senior engineer with a high level of experience of both hardware and software Within the entire network.
Based in:
United Kingdom
Work experience
16 years in employment in full time jobs
Previous jobs
1999 - 2003
Synstar computer services
Currently a site based engineer supporting 3 local councils within Cambridge
Responsibilities:
* All network and desktop support
* Software and Hardware upgrades
* Ensuring response and fix times are met
* Day to day management of account including costing and contract obligations
* Liaison between customer and Synstar regarding issues and changes
* Control and purchasing of stock and new equipment
*Scheduling of upgrades and servicing
Achievements:
*Broadened server and networking knowledge on various manufactures
*Increase in response times and fix times
*Implementation of new call handling system
*Increased response to customer requests facilitating in drop in down time and
impact on customers business
1999 - 1999
G AND A
Field service engineer supporting multiple customers in the UK
Responsibilities:
* Repair of desktop equipment on customer sites
* Meeting response and fix times
* Control of call from fault to fix
Achievements:
* High level of knowledge on PC's and printers
* Gained Compaq Server accreditation and experience
* Enhanced good Customer relationship skills
1994 - 1997
Reynolds Medical
Repair engineer on company's own heart monitoring equipment
Responsibilities:
*Repair to component level of monitoring equipment
*Completion of all work in a report for the customer
Achievements:
* Broadened knowledge of electrical and mechanical engineering
* Arranged and conducted numerous customer training courses
* Attended Customer sites for installation and setting up of new equipment
1985 - 1992
Ferguson
PCB repair technician on production lines
Responsibilities:
*Repair down to component level of TV and Video PCB's
Achievements:
*Completion of 1 year YTS training scheme
*Achieved City and Guilds 224 pt 1 & 2 in electrical engineering
*Gained basic PC skills
Education
grammer school
Certifications / Courses
()
()
CCNA (CISCO CERTIFIED NETWORK ENGINEER) ()
COMPAQ DESKTOP AND WORKSTATION ()
COMPAQ SERVER ()
COMPAQ SYSTEM ARCHITECTURE ()
HP 9000 SERVER ()
HP 9000 WORKSTATION ()
HP LASERJET / INKJET / COLOUR PRINTERS ()
HP-UX ()
IBM RS 6000 SYSTEM ()
MICROSOFT OFFICE PRODUCTS ()
NOVELL 4.1 ()
SUN DESKTOP AND WORKSTATION ()
WINDOWS 95 / 98 / MILLENIUM ()
WINDOWS NT/2000 SERVER AND WORKSTATION ()
Skills
Skill
Experience
Level
Last used
Installation & configuration (HW/SW)
2 years professional
3 of 5
2007
Cisco
1 of 5
2007
1 = Lowest level, 5 = Highest level
Job Type wishes
(chosen marked with
)
Contract/Project/Freelance
Job Location wishes
(chosen marked with
)
Europe
United Kingdom
East
Norfolk
Suffolk
Home Counties
Cambridgeshire
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