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System Support

 

Ambitious, enthusiastic and keen to pursue a career in an IT support role. Enjoy solving problems and working in a supporting role where I can help and advise others. Recently achieved CompTIA A+ certification and Microsoft?s Windows 2000 Professional (MCP) certification. Currently continuing my studies to build towards a Windows 2000 MCSA. Previous employment included support for an HP-UX network environment that incorporated an Oracle database for which I used an SQL interface to interrogate and manipulate.


· Clean British driving licence and have own car.
· Knowledge of PASCAL and BASIC computer languages.
· Good working knowledge of WINDOWS (3.x, 95, 98, 2000) and MICROSOFT OFFICE.

Based in:

United Kingdom

Work experience

9 years in employment in full time jobs

Previous jobs

1997 - 2002   Sanmina-SCI
Position: Senior Debug Technician - although had been increasing ownership of duties with aim of transferring to Manufacturing Engineering. Duties included:
· Testing and analysing faulty P.C.B.s to component level. Products worked on include; D.D.S. tape storage drives, Digital Satellite/Cable receivers, Modems, P.C. Motherboards, Telephone Network boards.
· Managing debug team with responsibilities of maintaining low level of non-moving W.I.P. and supervising work ethic and productivity of team
· Observing test yields, investigating route cause of high fallouts, and reporting on findings.
· Basic Unix shell scripting to aid with production, debug, supervisory, material control and other processes.
· Planning and preparing for trial production runs: Assessing and implementing Engineering changes requested by customer, setting up production line and analysing data.
· Preparing Work instructions for production operators.
· Analysing Consumable material inventory, and investigating methods of tighter control.
· Dealing with everyday problems on the production lines and constantly looking into new ways of improving production quality, cost, speed etc.
· Transferring process to the Philippines during lead up to plant closure - testing equipment, training personnel, supporting a new production start-up, and auditing production processes.
1996 - 1997   HALLIBURTON ENERGY SERVICES
Position: Test and Debug Technician. Duties included:
· Test, calibration, and debug to component level of digital, analogue and R.F. circuits to military specifications.
· Designing and developing test procedures and fixtures for P.C.B.s.
· Maintaining documentation and procedures to adhere with ISO9002 regulations.
· Liasing with management and other departments to control the cost, quality, and regulation of products to coincide with customer requirements. This also involved the control of production methods to correspond with E.S.D. precautions.
1995 - 1996   DIGITAL
Position: Assembly Operator. Duties included:
· Operating A.T.E., apparatus and carrying out basic debug according to equipment?s analysis of the circuit board.
· Visually inspecting boards and completing any repairs required.
· Working in the hand assembly area, soldering on wire-adds, components etc.

Education

   BSc

Certifications / Courses

MCP and A+ (13 weeks) ()

Skills

Skill Experience Arrow down Level Last used
Windows 95/98/ME/XP (Microsoft)  2 years professional  3 of 5 2007
Windows 2000 / XP Pro (Microsoft)  2 years professional  3 of 5 2007
UNIX (HP, SUN, AIX, SCO etc.)  2 years professional  3 of 5 2007
UNIX-scripts  1 years professional  2 of 5 2007
SQL-scripts  1 years professional  2 of 5 2007
1 = Lowest level, 5 = Highest level

Language Skills

Language Oral Written
English  5 of 5 5 of 5

Job Type wishes

(chosen marked with Checkmark)

Checkmark Full time
Checkmark Apprentice/Trainee

Job Category wishes

(chosen marked with Checkmark)

  • Other IT jobs
    • checked Image Processing / Graphics
    • checked Webmaster / Web Editor
    • checked 3D / Animation
    • checked DTP
    • checked CAD / CAM
    • checked Purchasing / Logistics
    • checked Recruitment
    • checked Documentation / Technical writer
  • checked Support/Technician
    • checked Support / Helpdesk / Hotline
    • checked Support Coordinator
    • checked Technician - External
    • checked Technician - Internal

Job Location wishes

(chosen marked with Checkmark)

  • Europe
    • United Kingdom
      • checked Scotland
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