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Techincal Support

 



Based in:

United Kingdom

Work experience

13 years in employment in full time jobs

Previous jobs

2003 - 2005   PCServiceCall
1st Level Techincal support, hardware and software diagnostics, customer service, 2nd level support.

Certifications / Courses

CompTIA A+ certified (home study) ()

Skills

Skill Experience Arrow down Level Last used
Windows 95/98/ME/XP (Microsoft)  5 years professional  4 of 5 2006
Windows 2000 / XP Pro (Microsoft)  5 years professional  4 of 5 2006
Support  5 years professional  4 of 5 2006
Helpdesk  5 years professional  4 of 5 2006
Call Centre  5 years professional  4 of 5 2006
Windows Dial-Up Networking  2 years professional  3 of 5 2006
WiFi Networks  2 years professional  3 of 5 2006
TCP/IP  2 years professional  3 of 5 2006
System Builder  2 years professional  3 of 5 2006
System administration  2 years professional  3 of 5 2006
Small Business Server (Microsoft)  2 years professional  3 of 5 2006
PC repair/maintenance (HW)  2 years professional  3 of 5 2006
Outlook (Microsoft)  2 years professional  3 of 5 2006
Installation & configuration (HW/SW)  2 years professional  3 of 5 2006
Word (Microsoft)  1 years professional  2 of 5 2006
Windows 2000 Professional MCP  1 years professional  2 of 5 2006
Visual Basic (VB/VBA)  1 years professional  2 of 5 2006
Terminal Server (Microsoft)  1 years professional  2 of 5 2006
Symantec Ghost  1 years professional  2 of 5 2006
Remote Access  1 years professional  2 of 5 2006
Programming/software development  1 years professional  2 of 5 2006
NT4  1 years professional  2 of 5 2006
Linux  1 years professional  2 of 5 2006
LAN / Ethernet  1 years professional  2 of 5 2006
Exchange Server (Microsoft)  1 years professional  2 of 5 2006
Excel (Microsoft)  1 years professional  2 of 5 2006
StarOffice    1 of 5 2006
RAID systems    1 of 5 2006
Novell NetWare    1 of 5 2006
AutoCAD    1 of 5 2006
1 = Lowest level, 5 = Highest level

Language Skills

Language Oral Written
English  5 of 5 5 of 5

Job Type wishes

(chosen marked with Checkmark)

Checkmark Full time
Checkmark Part time
Checkmark Contract/Project/Freelance
Checkmark Apprentice/Trainee

Job Category wishes

(chosen marked with Checkmark)

  • checked Support/Technician
    • checked Support / Helpdesk / Hotline
    • checked Support Coordinator
    • checked Technician - External
    • checked Technician - Internal
  • checked System Administration
    • checked Backup
    • checked Citrix
    • checked Exchange
    • checked IT Manager
    • checked ITIL
    • checked Lotus Notes / Lotus Domino
    • checked Mac
    • checked Mainframe
    • checked Networks (LAN /WAN)
    • checked SQL Server
    • checked Storage
    • checked Unix / Linux
    • checked Windows Clients
    • checked Windows Servers

Job Location wishes

(chosen marked with Checkmark)

  • Europe
    • United Kingdom
      • Home Counties
        • checked Cambridgeshire
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