IT Jobbank logo
 
Welcome to IT-JobBank!

Savvy Project Manager With Extensive Experience Seeks Career Progression

 

Extensive Experience In Outsourcing Global Programme/ Project Management, Bid Management, Software Development, Telecommunications, Business Process Re-Engineering, Change Management And Business Analysis In A Blue Chip Consultancy Environment.


Based in:

United Kingdom

Work experience

11 years in employment in full time jobs

Previous jobs

2005 - 2006   CSC
Providing project management/programme management consultancy expertise by successfully developing, managing and delivering reliable, secure and agile client orientated tailor-made solutions within the Professional Managed Services/Matrix Management Environment of CSC through Systems Integration and Outsourcing Consultancy.

Programme Management Experience

Responsible for successfully managing programme portfolio of projects, enhancing KPI?s and driving project delivery within Global Project Managed Services ? (GPMS)

Responsible for developing and delivering a Client Engagement Work-Stream PMO Process, this includes delivering the project management process methodology by setting up a end to end PMO function to provide project support and assembling a 45 resource EMEA project task force for clients including Motorola, Royal Mail, Schroders and Department of Health.

Successfully managing (21) offshore project managers for Motorola throughout the EMEA region, responsible for decision making leading to business requirements definition, project management, initiating performance & communication reporting.

Initiating client relationships, gathering business requirements capture, maximising potential sale opportunities and looking to improve the customer service delivery mechanism for Motorola as the end client.

Successfully reduced customer costs by automating the effort to report and track project costs, to create timely, effective and accessible status reports, and maximize the visibility of project information from a central project management repository.

Successfully managing and delivering client, project stakeholder and 3rd party relationships, delivering projects with time, cost and performance.

Successfully initiated and applied Service Delivery Management strategy to the Motorola account, introducing process management, change management and project planning concepts.

Bid Management Experience

Defined IT strategy for clients, by providing analysis for business needs and correlating with technical expertise, creating and delivering project management/Bid Management documents at all levels.

This would include contextual, conceptual, logical and physical integration of the client?s corporate business strategy.

Successfully identified current business opportunities with existing clients, and new business opportunities with new customers by liaising with Sales.

Successfully delivered and presented business strategy findings for existing/new business. Advised clients from board-room level downwards a project management perspective in pre-sales situations, preparing statements of works, bid documents, identifying and selecting solutions and liaising with product specialists.

Project Management Accountabilities

Change management activities including stakeholder management, communications, training and planning.

Managed the project scope, the project team, and resource allocation for project deliverables for successful completion.

Successfully delivered and managed simultaneous projects across numerous locations throughout the UK, EMEA Countries, and the US ranging in scale of Systems Infrastructure Integration using the PERFORMA (Project Enhanced Reporting For Online Review & Metrics Automation) focused on monitoring project metrics, tracks issues, actions and progress for each project managed.

Successfully formulated and implemented a project feasibility study based on all current Motorola global and EMEA iSCR projects, based on allocation, duration, cost, and project delivery expectations within the parameters of CSC?s Quality, Schedule and budget.

Enforced and implemented Rational Unified Process / Catalyst as the practice project management methodology, managing all projects in accordance to the project life cycle within CSC.
2004 - 2004   DIMENSION DATA
Providing customised programme/project management expertise, client solutions and contact centre technologies, within an outsourcing network and security integration consultancy environment in a Managed Services/Matrix/Project Office Environment that helps clients plan, build and support IT infrastructures.

Imposing the feeling of ?Assume Nothing Drive Everything? motto on all projects managed.

Responsible for developing and enforcing the management style of ?Endure, Empower And Engage? on all global projects.

Successfully implemented a strategically formulated B2B project management program designed to re-position failing projects in to profitable implementations as per client requirements in accordance to time, cost and performance.

Providing support to the bid / proposal process, defining the level of project management needed and advising on risk management and project contingency issues.

Successfully delivered project management focus to numerous clients including Total Petroleum and Vodafone with the primary focus to win new business.

Successfully meeting and delivering client needs and requirements by successfully implementing and formulating Pre-Sales Bid Proposals for client vendors.

Adopts logical, coherent, methodical and consistent approach and is motivated to work under pressure.

Managing teams of 15 programmers and developers and writing project management plans for all current projects managed.

Experienced in engaging and managing project teams of up to 35 people.

Regular reporting to internal senior management, and to external client management.

Acting as Project Manager providing project consultancy on external client infrastructure projects.

Extensive experience of running projects in the IT, Mobile, Telecommunications and Financial Services sectors.

Delivered and implemented leading projects across multiple locations UK/Europe/EMEA/ASIA/Oceanic Countries.

Focused at creating SLA?s, maintaining and developing client, 3rd party supplier and project stakeholders relationships.

Responsible for the project planning, resource allocation, budget, risk management scope and change control of projects.

Successfully managing and driving forward multiple client facing solutions based projects to end clients.

Enforcing and implementing project life cycle and best practice project management methodology (Prince 2 & Primer) within Dimension Data on all projects.

Champion client facing project manager, initiates drive, charisma and pro-active awareness resulting in project delivery within time, budget and quality.

The ENS Process Project - CRM

Appointed by Vodafone to deliver and manage the internal CRM System E.N.S. (Enterprise Network Solution). Managed internal/external and third party work requests and deliver with established deadlines. Engaged Vodafone management and obtained IT security systems clearance for all work requests. Other deliverables included building and maintaining relationships, CRM solution delivery and building and managing effective lines of communication.

Corporate Client Engagement Process Project

Provided internal project management process focused on the Project Management Office to engage Dimension Data?s current and future clients. Delivered and managed successfully the project design, implementation and project delivery of a corporate suite of project management templates for Vodafone as the end client. This would then be utilized for any client engagement.
1999 - 2004   NTL
Online Order Entry Project June 2003-April 2004

Successfully delivered and implemented a internet application web portal project focused on NTL?s corporate clientele to purchase company products and services.

Project Starfish December 2000-November 2002

Successfully delivered a IT software development upgrade project focused on a quality control validation system.

The LORS Project May 2000 ? November 2000

Successfully managed resource allocation and virtual project teams. Successfully managed and delivered the corporate business telephone directory nation roll-out project for the UK.

Corporate Feasibility Project Sept 1999-April 2004

Change and amend RFS (Ready For Service) certificates for order progression by utilising Citrix Frontline (CRM) process.

Managed and recorded ROI feasibility strategy, budget and cost assignment to Business Feasibility Data Management System.

Manage finalized feasibility proposals with solutions, justifications, and costs with the objective to win business with maximum revenue/margin. Managed and enhanced the billing provision of blue chip orders using internal billing system ? ICMS and CRM system Citrix Frontline.

Champion business consultant managing and driving UK feasibility projects within time, budget and time. Successfully managed the operational management and service delivery of ISP / B2B Telecom products and services.

Key Achievements

Defined and wrote the project definition report and providing the scope of the project?s deliverables.

Successful project delivery to defined time-scales, project planning and resource management, incorporating KPI?s.

Successfully managed project resource, minimised risk and achieved project delivery within time, cost and client requirements.

Project Manager / Programme Management Accountabilities

Ability to be pro-active and empower, delegate and manage through others ? responsible for the management of the project.

Managed and implemented the project life cycle and best practice project management methodology (RUP and KT-PMM) on projects.

Business Analyst Accountabilities

Capable Business Analyst, implemented RUP ? Rational Unified Process Methodology at identifying requirements gathering capture and system design, implementation and deployment of project phases, and translating these to technical specifications, ensuring that projects attain measurable business benefits.

Implemented change management control process for the corporate feasibility process and engaged in delivering high quality customer service to NTL Business customers.

Developed business process re-engineering (BPR) skills, managing the initial requirements capture analysis of several IT systems and producing support technical documentation to support the systems.

Education

   MA - Marketing
   BA Comb Hons In Business Management, Marketing & Law
   BTEC National Diploma In Business & Finance

Skills

Skill Experience Arrow down Level Last used
Word (Microsoft)  5 years professional  4 of 5 2006
Technical Authoring  5 years professional  4 of 5 2006
Project Management  5 years professional  4 of 5 2006
Document Management (generic)  5 years professional  4 of 5 2006
CRM systems  5 years professional  4 of 5 2006
Consultancy - Requirements Specification  5 years professional  4 of 5 2006
Consultancy - Feasibility Study  5 years professional  4 of 5 2006
Consultancy - Business Analysis  5 years professional  4 of 5 2006
Call Centre  5 years professional  4 of 5 2006
Business Manager  5 years professional  4 of 5 2006
Business Continuity  5 years professional  4 of 5 2006
Business Change Management  5 years professional  4 of 5 2006
Business Analysis  5 years professional  4 of 5 2006
Visio  2 years professional  3 of 5 2006
Programme Management  2 years professional  3 of 5 2006
Process Modelling  2 years professional  3 of 5 2006
Prince2  2 years professional  3 of 5 2006
Presentations  2 years professional  3 of 5 2006
Powerpoint (Microsoft)  2 years professional  3 of 5 2006
Performance Management  2 years professional  3 of 5 2006
Management Information Systems (MIS)  2 years professional  3 of 5 2006
Management  2 years professional  3 of 5 2006
Lotus Notes  2 years professional  3 of 5 2006
Knowledge Management  2 years professional  3 of 5 2006
IP Network Strategy  2 years professional  3 of 5 2006
Internet Strategy  2 years professional  3 of 5 2006
Internet Planning  2 years professional  3 of 5 2006
Internet Design  2 years professional  3 of 5 2006
Change Management  2 years professional  3 of 5 2006
Application Integration/EAI  2 years professional  3 of 5 2006
Application Deployment  2 years professional  3 of 5 2006
Project (Microsoft)  1 years professional  2 of 5 2006
Excel (Microsoft)  1 years professional  2 of 5 2006
Firewalls    1 of 5 2006
Access (Microsoft)    1 of 5 2006
1 = Lowest level, 5 = Highest level

Language Skills

Language Oral Written
English  5 of 5 5 of 5
Indian  5 of 5 5 of 5

Job Type wishes

(chosen marked with Checkmark)

Checkmark Full time
Checkmark Contract/Project/Freelance

Job Category wishes

(chosen marked with Checkmark)

  • checked Hardware Development
    • checked Analogue
    • checked Digital
  • checked Implementation/Consultant
    • checked BizTalk
    • checked Business Intelligence / Data Warehouse
    • checked CMS Systems
    • checked CRM Systems
    • checked EDI (Electronic Data Interchange)
    • checked ERP In General
    • checked ESDH
    • checked GIS
    • checked IT audits
    • checked IT Strategy
    • checked ITIL / Service Management
    • checked Microsoft Dynamics AX / NAV (Axapta, Financials, etc.)
    • checked Microsoft Dynamics GP (Great Plains)
    • checked Network (LAN / WAN)
    • checked Oracle Forms, Oracle PL, Oracle Developer, etc.
    • checked SAP
    • checked SharePoint
    • checked Telephony / Voice Over IP
  • checked Project Management
    • checked Business Intelligence / Data Warehouse
    • checked ERP in General
    • checked Microsoft Dynamics AX / NAV (Axapta, Financials, etc.)
    • checked Other Project Management Positions
    • checked SAP
    • checked Software- & Web development
    • checked Test / QA
  • checked Sales & Marketing
    • checked Marketing - Offline
    • checked Marketing - Online
    • checked Marketing - Search Engine Optimization (SEO)
    • checked Sales - Business-to-Business
    • checked Sales - Business-to-Government
    • checked Sales - Presales
    • checked Sales - Retail
    • checked Sales - Sales Manager
    • checked Sales - Teamleader
  • checked Senior Management
    • checked CEO
    • checked CTO
    • checked Other Top Management

Job Location wishes

(chosen marked with Checkmark)

  • Europe
    • United Kingdom
      • South East
        • checked Kent
        • checked East Sussex
        • checked Hampshire & Isle of Wight
        • checked West Sussex
        • checked Surrey
      • North East
        • checked Yorkshire & Humberside
      • checked Greater London
      • Home Counties
        • checked Bedfordshire
        • checked Berkshire
        • checked Buckinghamshire
        • checked Essex
        • checked Hertfordshire
        • checked Oxfordshire
Options
Contact this candidate
Looking for good candidates?
Ready for your dream job?
© 1999-2009 IT-Jobbank