CV March 07

A Cambridge - Judge Business School MBA with 10+ years of international work experience interested in contributing significantly to corporate growth within a fast-paced, international work environment.

• Set up Mumbai (Bombay), India-based offshore software development facility with staff strength of 75 people.
• Set up Dublin, Ireland-based software development subsidiary with staff strength of 15 people.
• Designed new operating model, developed structure and implemented operational processes and systems for £60m IT outsourcing joint-venture (staff strength of 300+) based in UK.
• Established MM$ supply-chain, vendor relationships between India and China to supply raw materials for steel production in both countries totalling over US$17m.

Principal Consultant, London / New Delhi (Jan ?03 - Present)

As a self employed consultant I led new business development activities for mid & small cap private business with organisations including Ikea, Shaw Living, John Lewis Partnership, Cargo Home, F. Schumacher & Co., 828 International Trading, Williams-Sonoma Home. Also established MM$ supply-chain vendor relationships to supply raw materials and energy resources for the Indian, Chinese and Korean steel industries. 

• Initiated and secured contracts with blue-chip Indian suppliers of iron ore totalling US$17m
• Led group of Indian vendors to Tangshan-based steel plants in mainland China and vice versa
• Established vendor-buyer relationships with multi-site large retailers in North America, Australia, Middle East, and Europe for hand-made luxury furnishings

Netdecisions, London, UK (Dec ?99 - Dec ?02)

Leading technology solutions consultancy operating across 6 countries with 900 staff.  netdecisions specialises in developing technology strategies, designing and developing technology solutions for large corporate clients globally.

Director of UK Customer Relationship Management - Globally Managed Services (subsidiary of netdecisions)

• Led customer campaigns in UK to leverage existing contacts, structure direct marketing efforts and network to deliver on targeted revenues for outsourcing segment.
• Designed and implemented new operating model and structure for 300+ employees focused on Business Process and ICT Outsourcing as core offering.
• Jointly developed BPO business plan to incubate and expand the business targeting £30m revenues in 3 years.
• Sole responsibility to develop UK customer relationship and go-to-market strategy for private sector - understanding current market conditions, identifying industries and activities within those industries that can be outsourced, and targeting specific companies.
• Part of 3-member founding team to develop global campaign strategies, business operating plan and explore supply-side partnerships.
• Strategically developed operational processes and systems with COO for £60m IT outsourcing joint venture (Agilisys).
• Jointly developed new customer management plan for private and public sector clients.
• Constituted change management activities focused on reducing costs by £2.3m.
• Developed Marketing Plan and Strategy covering UK, Singapore and Australia utilising netdecisions' global resources.

General Manager, Operations, Dublin, Ireland

• Sole responsibility for establishing initial 15-member software development subsidiary in Dublin, Ireland to support group's core software technology architecture - developing an understanding of the Irish software industry, liaison with government agencies, fulfilling regulatory obligations, undertaking finance and infrastructure activities and managing human resources.

Project & Account Manager - Visakhapatnam, Mumbai and London

• Established and operationally managed Mumbai (Bombay) software development centre with a staff capacity of 75.
• Part of 2-man senior team responsible for building and establishing a highly skilled 400-employee operation in India.
• Led the definition of development processes and systems for company-wide global project management using India as low-cost base.
• Proactively managed MM£ large corporate client accounts. This involved leading the successful development of the first, single, integrated web-based product catalogue database for global telecom corporation, with 35-member team located across UK and India.
• Supported international business development initiatives notably in Spain, Germany, France, Singapore, Hong Kong and India.
• Prepared sales kit, project costing methodology for AMAP region covering Japan, Australia, Asia-Pacific, Middle East and Africa.

Kartikeya Rugs Co., New Delhi, India (Mar ?94 - Aug ?97)                                                                                  

Specialist international trading organisation exporting multiple home-furnishing products from India to large retailers and wholesalers in Europe and North America - some names include John Lewis Partnership, Liberty of London, Eastern Kayyam OCM, Nourison Inc.

Sales & Marketing Manager

• Jointly planned and implemented global sales strategies in over 12 countries for rice, leather goods, marble and granite, and fine hand-made floor coverings with Managing Director - managed a global product distribution and marketing network for over 50 clients across Europe and North America.

Canadian Pacific Consultancy Services Ltd., New Delhi, India (Aug ?93 - Feb ?94)

Research Analyst

• Designed data collection system and analysed the results for a study on freight transportation for the Ministry of Railways, Government of India, on behalf of the Asian Development Bank.

• University of Cambridge - Judge Business School, Trinity Hall, Cambridge, UK; Master of Business Administration (1998)
• Angelo State University, San Angelo, Texas, USA; Bachelor of Business Administration (1993)

Major: Business Administration and Management; GPA: 3.82/4.00 Magna cum Laude

• Presidential Award, Angelo State University (1993) - most outstanding graduating student
• Alpha Chi, National Honour Scholarship Society, Angelo State University (1993)
• Recipient of Carr Academic Scholarship at Angelo State University (1991 - 93)

• Fluent in English, Hindi. Proficient in German.
• Enjoy Polo, Swimming, Horse-riding, Music, Piano, Reading, Wildlife and Travelling.
• Indian National, UK Permanent Resident.
• Full UK, Clean Driving License.