Business Analyst with 18+ years IT experience

Software Requirements documentation for a multi-million pound project to replace the legacy global LIMS systems that remain from the SKB/Glaxo merger. Based on the LabVantage Sapphire system, the new system is web-hosted and to be accessed ultimately by 43 manufacturing sites across the world. Entering the project at a very late & intense stage in requirements elicitation, I worked with the on-site business & vendor teams, principally producing requirements documentation for the Stability and Instrument Management modules - to tight deadlines, for the vendor's development team located in India. I was also involved, initially, in the review of scripts produced by the Indian Test group.

Past scientific knowledge aided the implementation of a LIMS for DNA Profiling. By education & influencing of stakeholders, the scope was extended to cover the RTA Alcohol Analysis unit, forming the strategy for a Corporate LIMS covering other laboratory services.

Other achievements include the introduction of the concept of the GAMP 4 validation approach with respect to evidential integrity and electronic records, scoping, requirements elicitation & UAT of diverse projects (such as a document management system for FOI and also an ITIL-compliant Service Desk), Business Modelling (Websphere Business Modeler) and XML schema design for customer interoperability (Rose). BA on MPS/FSS joint project for interoperability of exhibit/case management.

Introduced the IBM Rational Suite toolset, initially to manage the LIMS requirements process, extending to support the use of UML and develop the IT Dept's test management & testing capabilities. The latter includes Performance Testing. Additional initiatives comprised tool support, the tailoring of the Rational Unified Process (small project RUP), together with design & maintenance of a relevant intranet site (Dreamweaver) including an extensive knowledge base.

Role skills:

• Organising meetings and workshops (physical, audio or video) for requirements elicitations, setting Agendas that clearly set out Objectives and Outcomes, managing expectations. Delivering presentations. Capturing actions & agreements.
• Developing Business Cases and Visions with stakeholders.
• Documentation and management of Requirements, functional and non-functional. Preparation of ITT & conducting Gap Analysis on responses.
• Production of scripts for Vendor demonstrations.
• Writing functional specifications/use cases.
• Prototyping.
• Modelling workflows and system processes both by UML and SSADM methodologies.
• Data normalisation and Class models.
• Developing Test Strategies & Plans, writing and managing test scripts & tracking Defects.
• Mentoring Project Managers and other team players in a Prince2/RUP integrated process.
• Managed the IT portion of the MS Project plans

Assisting in implementation & giving consultancy, training and telephone support for various projects; on behalf of Beckman Coulter UK Ltd on occasional basis in UK, Germany and France. This gave plentiful opportunity to enjoy the growth of my daughter.

Additional consultancy projects in Small Web Site Development.

• Utilisation of systems and business skills in the development of a global LIMS standard based on Beckman Coulter's LabManager, with successful roll-out to 23 sites.
• Co-ordination of team producing and executing Systems Acceptance Test scripts for LIMS, associated utilities and BPCS (ERP)/LIMS interface. Production of Quality documentation.
• Management of Y2K process.
• Exploring and developing systems validation aids.
• On-site implementation and training. Technical support via Remedy Action Request Software.

• Resolving European customer queries regarding Beckman LIMS and PeakPro covering Proprietary/Oracle databases on VAX and HPUX platforms.
• Functional Specification and System Acceptance Testing/PQ documentation. Customer on-site testing
• Technical Support using Apriori Help Desk software.

1 Direct Report, 1 indirect, Matrix management of ~12 superusers.

• Laboratory Automation strategy, configuration, development, implementation, maintenance, support, validation and training for c.o.t.s. Laboratory Information Management System (Beckman LabManager) including an integrated Chromatography Data System (PeakPro).
• Empowerment of laboratory personnel enabled implementation across 4 procedurally different product categories, driving Continuous Improvement and BPR initiatives. The latter included remote sample login, barcode labelling, a Stability application and direct data capture from equipment to further reduce the GLP administration load.
• Leading cross-functional Global Unification Project teams, involving the USA R&D and QA groups, employing audio and video conferencing. Business process models and Entity Relationship Model for the Executive team were produced - to deadline.
• Actively encouraged and influenced cross-business communication, chairing the European SB LIMS Group.
• Excellent partnerships with external customers (software vendors and consultants) and an active participant of the Beckman User Group.
• Senior Lead of Project team for the implementation of a system for logging laboratory equipment parameters, such as the temperature and relative humidity of stability chambers, fridges & freezers. Justified, budgeted and progressed to vendor audit.
• VAX system management, VMS. Programming : DCL, LIL, BASIC
• Systems Analysis & Design skills (SSADM v4+). Project Management (PRINCE2 & custom methodology of SKB).
• Computer System Validation.