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Team Leader
A successful Senior Consultant and Infrastructure Manager within global or local environments, with a proven track record of people management, customer relationship management and project delivery.
KEY SKILLS
? Information Technology
? Project Management
? Support Desk Development
? Sales Support
? Networking
? Security
? Storage / Clustering
? Client/Server
? Microsoft Centric Solutions
? Team Building
? Services Development
? Server Based Computing
? Relationship Building
Based in:
United Kingdom
Work experience
16 years in employment in full time jobs
Previous jobs
2000 - 2003
Teksys Ltd
SENIOR CONSULTANT
?Reporting to the Services Director
?Providing integrated solutions to both the corporate and the educational marketplaces. Provide first-rate support desk services for clients, as well as Teksys Ltd staff.
?Provision of all internal systems to support the business.
?Oversee and participate the solutions sales cycle ? pre-sales, requirements definition, proposal/solution definition and delivery, project planning and implementation.
?Operated within a commercially viable and successful consultancy practice, providing solutions and consultancy services across the fields of Inter-Networking, Security, Storage, Server Based Computing and Microsoft centric technologies.
1995 - 2000
Brockbank Underwriting Ltd
INFRASTRUCTURE MANAGER
?Reporting to the Operations Manager
?Management of the Technical Support team responsible for installation, support, upgrades and exploitation of any operating systems, Local Area Networks and Wide Area Networks for the business to operate.
?Management of Operations Support team responsible for installation and second line support for all live computer applications and the exploitation of relational database technology to support those applications.
?Definition of business security regimes and administration of change control methodologies.
?Management of the Support Desk providing first line support for 150 computer users.
?Liaison with all Managerial levels to negotiate Service Level Agreements.
?Co-ordination and production of monthly report packs for issue to directors.
?Project management for implementation of new, or amendments to existing computer or telecommunications systems.
?Task team leader for the ?Hot Start? disaster recovery team.
1985 - 1995
Post Office Counters
?March 93 ? July 95 (Support Analyst)
?March 92 ? March 93(Relocated to Tunbridge Wells ? Postal Officer Management Accounts)
?April 90 - March 92(Postal Officer Management Accounts)
?1985 ? April 90 (Postal Officer - Counters with Counter Management experience)
Certifications / Courses
Configuring and Administering Microsoft 2000 Professional ()
Configuring and Administering Microsoft 2000 Server ()
()
?ASE Primary Storage ()
?Exchange 5.5 Administration ()
?Implementing and Administering a Microsoft 2000 Directory Services Infrastructure ()
?Implementing and Administering Microsoft 2000 Networking Infrastructure ()
?Implementing and Supporting Microsoft Windows NT Server 4.0 ()
?Installing ()
?Installing ()
?Lotus Domino Notes Administration ()
?LSI Accredited ()
?Networking Essentials ()
?SUN Solaris 8 parts I and II administration courses ()
Courses Attended: ()
MCP?s in the following: ()
Skills
Skill
Experience
Level
Last used
Word (Microsoft)
5 years professional
4 of 5
2007
WINS
5 years professional
5 of 5
2007
Windows NT (Microsoft)
5 years professional
5 of 5
2007
Windows Dial-Up Networking
5 years professional
5 of 5
2007
Windows 95/98/ME/XP (Microsoft)
5 years professional
5 of 5
2007
Windows 3.X (Microsoft)
5 years professional
5 of 5
2007
Windows 2000 / XP Pro (Microsoft)
5 years professional
5 of 5
2007
Visio
5 years professional
4 of 5
2007
Terminal Server (Microsoft)
5 years professional
4 of 5
2007
Systems Analysis
5 years professional
4 of 5
2007
System Management
5 years professional
4 of 5
2007
System Architecture
5 years professional
4 of 5
2007
System administration
5 years professional
5 of 5
2007
Switches
5 years professional
4 of 5
2007
Storage Area Network (SAN)
5 years professional
5 of 5
2007
Software Management
5 years professional
4 of 5
2007
SMTP
5 years professional
4 of 5
2007
Small Business Server (Microsoft)
5 years professional
4 of 5
2007
SCSI
5 years professional
5 of 5
2007
Remote Access
5 years professional
4 of 5
2007
RAID systems
5 years professional
5 of 5
2007
Proxy Server
5 years professional
4 of 5
2007
Powerpoint (Microsoft)
5 years professional
4 of 5
2007
POP3
5 years professional
4 of 5
2007
Outlook (Microsoft)
5 years professional
4 of 5
2007
Office (Microsoft)
5 years professional
4 of 5
2007
Network Attached Storage (NAS)
5 years professional
4 of 5
2007
LAN / Ethernet
5 years professional
4 of 5
2007
Installation & configuration (HW/SW)
5 years professional
5 of 5
2007
HUBS
5 years professional
5 of 5
2007
Exchange Server (Microsoft)
5 years professional
4 of 5
2007
Excel (Microsoft)
5 years professional
4 of 5
2007
Documentation
5 years professional
4 of 5
2007
DNS
5 years professional
4 of 5
2007
DHCP
5 years professional
5 of 5
2007
Consultancy - Requirements Specification
5 years professional
4 of 5
2007
Clustering
5 years professional
5 of 5
2007
Backup Exec
5 years professional
5 of 5
2007
ArcServe
5 years professional
4 of 5
2007
Antivirus (strategy)
5 years professional
4 of 5
2007
Adobe Acrobat
5 years professional
4 of 5
2007
Active Directory (AD)
5 years professional
4 of 5
2007
WAN
2 years professional
3 of 5
2007
UNIX (HP, SUN, AIX, SCO etc.)
2 years professional
3 of 5
2007
TCP/IP
2 years professional
3 of 5
2007
SUN Sparc
2 years professional
3 of 5
2007
SQL server (Microsoft)
2 years professional
3 of 5
2007
SNMP
2 years professional
3 of 5
2007
SMS (Microsoft)
2 years professional
3 of 5
2007
Security
2 years professional
3 of 5
2007
Routers
2 years professional
3 of 5
2007
RIP
2 years professional
3 of 5
2007
Optical networks (IP/optical)
2 years professional
3 of 5
2007
ODBC
2 years professional
3 of 5
2007
Management Information Systems (MIS)
2 years professional
3 of 5
2007
Lotus Notes
2 years professional
3 of 5
2007
Lotus Domino
2 years professional
3 of 5
2007
IT-strategy
2 years professional
3 of 5
2007
ISDN
2 years professional
3 of 5
2007
IPX/SPX
2 years professional
3 of 5
2007
Firewalls
2 years professional
3 of 5
2007
Fiber Optics
2 years professional
3 of 5
2007
Cisco
2 years professional
3 of 5
2007
3COM
2 years professional
3 of 5
2007
Presentations
1 years professional
2 of 5
2007
Lotus SmartSuite
1 years professional
2 of 5
2007
Lotus 1-2-3
1 years professional
2 of 5
2007
COBOL
1 years professional
2 of 5
2007
Citrix
1 years professional
2 of 5
2007
Access (Microsoft)
1 years professional
2 of 5
2007
1 = Lowest level, 5 = Highest level
Language Skills
Language
Oral
Written
English
5 of 5
5 of 5
Job Type wishes
(chosen marked with
)
Full time
Contract/Project/Freelance
Job Category wishes
(chosen marked with
)
Implementation/Consultant
BizTalk
Business Intelligence / Data Warehouse
CMS Systems
CRM Systems
EDI (Electronic Data Interchange)
ERP In General
ESDH
GIS
IT audits
IT Strategy
ITIL / Service Management
Microsoft Dynamics AX / NAV (Axapta, Financials, etc.)
Microsoft Dynamics GP (Great Plains)
Network (LAN / WAN)
Oracle Forms, Oracle PL, Oracle Developer, etc.
SAP
SharePoint
Telephony / Voice Over IP
Support/Technician
Support / Helpdesk / Hotline
Support Coordinator
Technician - External
Technician - Internal
System Administration
Backup
Citrix
Exchange
IT Manager
ITIL
Lotus Notes / Lotus Domino
Mac
Mainframe
Networks (LAN /WAN)
SQL Server
Storage
Unix / Linux
Windows Clients
Windows Servers
Job Location wishes
(chosen marked with
)
Europe
United Kingdom
South East
Hampshire & Isle of Wight
Greater London
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