Network Administrator / Desktop Support

Hard working, trust worthy and qualified Computer Technician with 2+ years experiance in network, hardware, and software support.

Based in:

United Kingdom

4 years in employment in full time jobs

2002 - 2003	Petrel Computer Consultants
Worked in network, hardware and Pastel support. Specialising in installation and maintenance of clients Local Area Networks. Tasks Performed: Installation and configuration of Windows 2000 Small Business Server in a new or existing domain. Installation includes configuration of Active Directory, DNS, DHCP, Exchange 2000, installation of SQL server (when required) and documentation of this. Installation of file and print servers. Maintenance of NT4 servers. Installation and configuration of client Pc?s (all versions of Windows) for use on the network be it in a workgroup or a domain. Troubleshooting and correction of software and network problems. Set-up and maintenance of Microsoft Exchange 2000 and 5.5 on client and server side. Installation and use of Terminal Services. Use of Remote Assistance and Remote Desktop in Windows XP. Troubleshooting and correction of hardware problems. Set-up of Internet Connection Sharing when no leased line present. Backup and Restoration of data. Updating and applying of service packs and hot fixes. Automation of day to day tasks using Batch files.
2001 - 2002	Digital Healthcare Solutions
Helpdesk support of network, dailup and in house software.
2001 - 2001	Octagon Business Solutions
Network and hardware support for various clients (Contract)
2001 - 2001	Netralink
Dailup and internet support

()

A+ ()

All qualifications and course where done over a period of 1 year ()

Courses: ()

MCDBA ()

MCSE ()

MOUS (Microsoft Office User Specialist) ()

N+ ()

Certifications: ()

Skill	Experience	Level	Last used
Small Business Server (Microsoft)	5 years professional	4 of 5	2006
PC repair/maintenance (HW)	5 years professional	5 of 5	2006
MCSE	5 years professional	4 of 5	2006
LAN / Ethernet	5 years professional	5 of 5	2006
Installation & configuration (HW/SW)	5 years professional	5 of 5	2006

1 = Lowest level, 5 = Highest level

Language	Oral	Written
English	5 of 5	5 of 5

(chosen marked with Checkmark )

Part time

Contract/Project/Freelance

(chosen marked with Checkmark )

Support/Technician
- Support / Helpdesk / Hotline
- Support Coordinator
- Technician - External
- Technician - Internal
System Administration
- Backup
- Citrix
- Exchange
- IT Manager
- ITIL
- Lotus Notes / Lotus Domino
- Mac
- Mainframe
- Networks (LAN /WAN)
- SQL Server
- Storage
- Unix / Linux
- Windows Clients
- Windows Servers

(chosen marked with Checkmark )