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Database Manager

 

I am currently a CRM Development Manager in an Investor Relations company,
analysing and generating data from our Goldmine database using SQL and
Crystal Reports skills. I am very familiar with Microsoft Access and I
also manage the customised websites for 1200 European clients. I have
recently won "EMPLOYEE OF THE YEAR 2002" at my company.

I graduated from Kingston University graduate seeking a job within the IT
industry. I finished my Business Information Technology Honours degree
with a 2:1 in 2001. I have previously completed 13 months' of industrial
placement as a Trainee Systems Administrator and have a broad range of IT,
project management and interpersonal skills.

At present, I have a UK work permit valid for another five years with an
Investor Relations company. Work permit applications are free of charge
and I will be willing to help in any way during the application procedure

I am an enthusiastic and self-motivated individual who is always keen to learn about new technology and skills. I enjoy working with people and I have good communication and problem-solving skills. I have completed several consultancy projects for companies during my study at Kingston. Apart from web development, programming and OLAP knowledge, I also have systems analysis and project management work experiences. I have trained users on different PC applications, for instance, accessing OLAP data through PivotTables and basic usage of Windows applications. In addition, I have completed extensive research on the telecommunications industry and the launch of 3G for my final year dissertation.
I have been described as ?well-liked by peers?, organized and a diligent individual that show great dynamism and good people skills. I enjoy reading about the IT industry and also changes the within the business world. I can read and speak in English, Mandarin and Cantonese fluently and I have a wide range of IT and interpersonal skills. In 2002, I was awarded the ?Associate of the Year? award by my current company.



I.T. Skills Goldmine Sales and Marketing Database;
Crystal Reports Writing;
OLAP Data Build, Consolidation and Maintenance;
Web Development using Microsoft IIS, Dreamweaver MX and Frontpage;
Microsoft SQL Server, Exchange Server and Firewall;
Veritas Backup System Build and Maintenance;
Compaq Server and Desktop Hardware and Software;
Microsoft, Linux and Unix Operating Systems;
Anti-Virus Software Updates and Network Maintenance;
Oracle SQL Database; and
Systems Analysis and Change Management Skills

Programming XML; XSL; ASP; JavaScript; SQL; HTML; Visual dBase; Miranda

Based in:

United Kingdom

Previous jobs

2002 - 2003  
September 2002 - Present Surbiton, Surrey WILink Limited
CRM Development Manager
After a successful year as Client Services Co-ordinator, I was promoted to CRM Development Manager, mainly responsible for developing and maintaining our in-house CRM database. I also oversee the design, structure and content of our clients' websites.
2001 - 2002  
September 2001 ? September 2002 Surbiton, Surrey WILink Limited
Client Services Co-ordinator
My main responsibilities are to provide management reporting data to board of directors on a regular basis as well as keeping all data accurate and consistent within our working databases. I also provide support to the Goldmine database for Sales and Client Service.
1999 - 2000  
July 1999 ? August 2000 Surbiton, Surrey World Investor Link Limited
Trainee Systems Administrator (Industrial Placement)
During my thirteen-months placement, I performed a wide range of tasks and my main responsibilities included:
IT (Hardware, Software, Networks and Telephony) Support;
Fault & Problem Escalation and Resolution Processes;
Management Data Consolidation including OLAP Data Maintenance;
Project Management for Office Relocation;
Website Maintenance; and
Backup and Disaster Recovery Processes
1998 - 1998  
August 1998 ? September 1998 Hong Kong Kin Shang Kee Rattan Wares Manufacturers. Ltd.
Computer Instructor (Summer Job)
My main role during this temping job was to teach other employees the use of basic operating systems, software packages and hardware.

Certifications / Courses

Economics Extended Essay; and Theory of Knowledge ()
Surrey Kingston University ()
the subjects I took were: ()
()
()
()
()
BSc (Hons) Business Information Technology 2.1 Degree ()
Database Systems [First]; Computing Environments [2.1]; Business Information Technology and Corporate Strategy [2.1]; Market Research [2.1]; Dissertation [2.1]; Group Project [2.1]; International Business and Operations [2.2] ()
During Years 10 and 11 ()
English First Language; Chinese First Language; Economics Higher Level; Mathematics Higher Level; Physics Standard Level; Information Technology Standard Level ()
English Language; English Drama; Chinese Literature; Chinese Language; Mathematics Extended Level; Science Double Award; History Extended Level; Geography Extended Level; and Computer Studies ()
G.C.S.E. and I.G.C.S.E. Certificates ()
International Baccalaureate Bilingual Diploma ()
My final year results for each module are listed as follows: ()
Options for my first and second year included: ()
September 1992 ? June 1997 Hong Kong Chinese International School ()
September 1997 ? June 2001 Kingston-Upon-Thames ()
Software Development; Business Information Systems; Business Statistics; Management Science; Operations Management; Marketing; Business Mathematics; Economics; Accounting; and Management & Organisations ()
The options which I took for my diploma were: ()
Education ()

Skills

Skill Experience Arrow down Level Last used
Systems Analysis  2 years professional  3 of 5 2007
SQL server (Microsoft)  2 years professional  3 of 5 2007
Oracle Applications  2 years professional  3 of 5 2007
Olap  2 years professional  3 of 5 2007
Goldmine  2 years professional  3 of 5 2007
Dreamweaver  2 years professional  3 of 5 2007
Database design  2 years professional  3 of 5 2007
Database administration  2 years professional  3 of 5 2007
Crystal Reports  2 years professional  3 of 5 2007
1 = Lowest level, 5 = Highest level

Language Skills

Language Oral Written
English  5 of 5 5 of 5

Job Type wishes

(chosen marked with Checkmark)

Checkmark Full time
Checkmark Contract/Project/Freelance

Job Category wishes

(chosen marked with Checkmark)

  • checked Database Administration
    • checked DB2
    • checked MySQL
    • checked Oracle
    • checked PostgreSQL
    • checked SQL Server
  • checked Implementation/Consultant
    • checked BizTalk
    • checked Business Intelligence / Data Warehouse
    • checked CMS Systems
    • checked CRM Systems
    • checked EDI (Electronic Data Interchange)
    • checked ERP In General
    • checked ESDH
    • checked GIS
    • checked IT audits
    • checked IT Strategy
    • checked ITIL / Service Management
    • checked Microsoft Dynamics AX / NAV (Axapta, Financials, etc.)
    • checked Microsoft Dynamics GP (Great Plains)
    • checked Network (LAN / WAN)
    • checked Oracle Forms, Oracle PL, Oracle Developer, etc.
    • checked SAP
    • checked SharePoint
    • checked Telephony / Voice Over IP
  • Other IT jobs
    • checked Image Processing / Graphics
    • checked Webmaster / Web Editor
    • checked 3D / Animation
    • checked DTP
    • checked CAD / CAM
    • checked Purchasing / Logistics
    • checked Recruitment
    • checked Documentation / Technical writer
  • checked Support/Technician
    • checked Support / Helpdesk / Hotline
    • checked Support Coordinator
    • checked Technician - External
    • checked Technician - Internal
  • checked System Administration
    • checked Backup
    • checked Citrix
    • checked Exchange
    • checked IT Manager
    • checked ITIL
    • checked Lotus Notes / Lotus Domino
    • checked Mac
    • checked Mainframe
    • checked Networks (LAN /WAN)
    • checked SQL Server
    • checked Storage
    • checked Unix / Linux
    • checked Windows Clients
    • checked Windows Servers

Job Location wishes

(chosen marked with Checkmark)

  • Europe
    • United Kingdom
      • South East
        • checked West Sussex
        • checked Surrey
      • checked Greater London
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