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Technical Support Specialist/Analyst

 

A motivated IT Professional, with 3 years technical support experience, dealing with level 1 and 2 support. Experienced in administration of servers, backups and systems.

Based in:

United Kingdom

Work experience

9 years in employment in full time jobs

Previous jobs

2003 - 2003   Allied Network Soultions
Alan Holmes
Director
6496230502
alan@alliednetworks.co.nz
1999 - 2002   ACNielsen(NZ) Ltd
Stephen Hinton
IT Manager ACNielsen (NZ) Ltd
DDI: +64 9 488 3163
Mobile: 0274322401
Email: hintons@acnielsen.co.nz

Education

   DCS

Certifications / Courses

Exchange 5.5 Course ()

Skills

Skill Experience Arrow down Level Last used
Works (Microsoft)  5 years professional  4 of 5 2007
Word (Microsoft)  5 years professional  4 of 5 2007
Windows 95/98/ME/XP (Microsoft)  5 years professional  4 of 5 2007
Windows 2000 / XP Pro (Microsoft)  5 years professional  4 of 5 2007
PC repair/maintenance (HW)  5 years professional  5 of 5 2007
PABX  5 years professional  4 of 5 2007
Installation & configuration (HW/SW)  5 years professional  4 of 5 2007
HUBS  5 years professional  4 of 5 2007
Helpdesk  5 years professional  4 of 5 2007
Windows NT (Microsoft)  2 years professional  3 of 5 2007
Visio  2 years professional  3 of 5 2007
System administration  2 years professional  3 of 5 2007
Security  2 years professional  3 of 5 2007
SCSI  2 years professional  3 of 5 2007
Remote Access  2 years professional  3 of 5 2007
Publisher (Microsoft)  2 years professional  3 of 5 2007
Project (Microsoft)  2 years professional  3 of 5 2007
Process Modelling  2 years professional  3 of 5 2007
Office (Microsoft)  2 years professional  3 of 5 2007
NT4  2 years professional  3 of 5 2007
Novell NetWare  2 years professional  3 of 5 2007
Network Analyst  2 years professional  3 of 5 2007
LAN / Ethernet  2 years professional  3 of 5 2007
Internet Planning  2 years professional  3 of 5 2007
Hardware Engineer  2 years professional  3 of 5 2007
Frontpage (Microsoft)  2 years professional  3 of 5 2007
Excel (Microsoft)  2 years professional  3 of 5 2007
Documentation  2 years professional  3 of 5 2007
DHCP  2 years professional  3 of 5 2007
Computer Telephony Integration (CTI)  2 years professional  3 of 5 2007
Client/Server  2 years professional  3 of 5 2007
Web hosting / ISP  1 years professional  2 of 5 2007
web developer  1 years professional  2 of 5 2007
Photoshop (Adobe)  1 years professional  2 of 5 2007
Internet Design  1 years professional  2 of 5 2007
Informix  1 years professional  2 of 5 2007
DNS  1 years professional  2 of 5 2007
Data Analysis/Data Modelling  1 years professional  2 of 5 2007
MCSA    1 of 5 2007
1 = Lowest level, 5 = Highest level

Language Skills

Language Oral Written
English  5 of 5 5 of 5
German  2 of 5 2 of 5

Job Type wishes

(chosen marked with Checkmark)

Checkmark Contract/Project/Freelance

Job Category wishes

(chosen marked with Checkmark)

  • checked Database Administration
    • checked DB2
    • checked MySQL
    • checked Oracle
    • checked PostgreSQL
    • checked SQL Server
  • checked Hardware Development
    • checked Analogue
    • checked Digital
  • checked Support/Technician
    • checked Support / Helpdesk / Hotline
    • checked Support Coordinator
    • checked Technician - External
    • checked Technician - Internal
  • checked System Administration
    • checked Backup
    • checked Citrix
    • checked Exchange
    • checked IT Manager
    • checked ITIL
    • checked Lotus Notes / Lotus Domino
    • checked Mac
    • checked Mainframe
    • checked Networks (LAN /WAN)
    • checked SQL Server
    • checked Storage
    • checked Unix / Linux
    • checked Windows Clients
    • checked Windows Servers
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