IT Trainer

Worked in the banking industry for 18 years, due to redundancy I took a career change and entered further education, at Reid Kerr College, and obtained an HNC in Computer Applications. From there I worked for Prudential Assurance as a Support Analyst, and again entered into further education and went to Paisley University, and graduated in November 2001 with a BSc in Business Information Technology. Took a 6 months temporary post as a Systems Developer with Glasgow City Council. Went on to teach adults with learning dificulties IT skill. I am an enthusiastic learner always keen to achieve new skills, hard working and have a firm grasp of quality and how to meet the business needs. I'm a team player, but can also work on my own initiative.

Skill Profile

Adaptability:

My work experience demonstrates my ability to work successfully in different work environments and to get on with people from all walks of life. I can work on my own or as part of a team.

Communication:

I have excellent communication skills, and I am a clear communicator dealing with colleagues, business users at all levels and external parties.

Achiever:

I enjoy seeing work through to the end and have a firm grasp of quality to meet the business needs and I work with that in mind.

Responsibility:

I enjoy responsibility and empower myself to do whatever it takes to get the job done.

Commitment:

I am committed in my work, often working long hours to provide my best efforts for my employer. My work is of a very high standard and is well planned. I am determined and conscientious about my work or any project I may be involved in. As part of my Degree I worked at Compaq where I designed at Database to replace a manual process, which had been in place for 20 years. Project Management duties where very much part of this project.

I also set-up a training course for the prototype to let the staff know how the new system would work and look. I arranged all aspects of the training course, the material, booking rooms, contacting Managers to arrange staff to attend these training sessions. It was a great learning curve for me, and I enjoyed it very much. I was like a Project Manager and had the backing of Management to carry out my tasks. I was involved in every process from the analysis and design to the implementation stages of the Database and the training.









Skill Profile

Adaptability:

My work experience demonstrates my ability to work successfully in different work environments and to get on with people from all walks of life. I can work on my own or as part of a team.

Communication:

I have excellent communication skills, and I am a clear communicator dealing with colleagues, business users at all levels and external parties.

Achiever:

I enjoy seeing work through to the end and have a firm grasp of quality to meet the business needs and I work with that in mind.

Responsibility:

I enjoy responsibility and empower myself to do whatever it takes to get the job done.

Commitment:

I am committed in my work, often working long hours to provide my best efforts for my employer. My work is of a very high standard and is well planned. I am determined and conscientious about my work or any project I may be involved in. As part of my Degree I worked at Compaq where I designed at Database to replace a manual process, which had been in place for 20 years. Project Management duties where very much part of this project.

I also set-up a training course for the prototype to let the staff know how the new system would work and look. I arranged all aspects of the training course, the material, booking rooms, contacting Managers to arrange staff to attend these training sessions. It was a great learning curve for me, and I enjoyed it very much. I was like a Project Manager and had the backing of Management to carry out my tasks. I was involved in every process from the analysis and design to the implementation stages of the Database and the training.