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Business Analyst

 

I am currently employed as a Business Analyst for a large Energy provider where I have demonstrated my abilities ensure systems and functionality within them are delivered as agreed with the business according to their needs and requirements. I have had involvement throughout the full life cycle, from defining requirements to the testing of the final product.

A team player, with sound interpersonal and communication skills, I am now seeking a highly, very challenging role.

Based in:

United Kingdom

Work experience

8 years in employment in full time jobs

Previous jobs

2002 -    npower
Working as a Business Analyst in IT, developing and implementing new business functionality
2000 - 2002   npower
Working as a Senior Training Officer, providing training and supporting/ developing a team of 3 Training officers in my area.
1999 - 2000   npower
Working as a customer care advisor on a busy call centre environment, dealing with customer queries regarding their accounts.
1998 - 1999   PPA
Analysing and cosing prescriptions from pharmacies around the country and doctors/ drugs, etc

Skills

Skill Experience Arrow down Level Last used
Voice Recognition  5 years professional  4 of 5 2006
Siebel  5 years professional  4 of 5 2006
CRM systems  5 years professional  4 of 5 2006
Call Centre  5 years professional  4 of 5 2006
Word (Microsoft)  2 years professional  3 of 5 2006
Windows 2000 / XP Pro (Microsoft)  2 years professional  3 of 5 2006
Think aloud sessions  2 years professional  3 of 5 2006
Systems Analysis  2 years professional  3 of 5 2006
Software Process Improvement  2 years professional  3 of 5 2006
Release Management  2 years professional  3 of 5 2006
Quality Assurance / Testing  2 years professional  3 of 5 2006
Project Management  2 years professional  3 of 5 2006
Programming/software development  2 years professional  3 of 5 2006
Powerpoint (Microsoft)  2 years professional  3 of 5 2006
Outlook (Microsoft)  2 years professional  3 of 5 2006
Oracle Applications  2 years professional  3 of 5 2006
Excel (Microsoft)  2 years professional  3 of 5 2006
Disaster Recovery  2 years professional  3 of 5 2006
Data Analysis/Data Modelling  2 years professional  3 of 5 2006
Consultancy - Requirements Specification  2 years professional  3 of 5 2006
Consultancy - Business Analysis  2 years professional  3 of 5 2006
Business Developer  2 years professional  3 of 5 2006
Business Continuity  2 years professional  3 of 5 2006
Business Analysis  2 years professional  3 of 5 2006
Telecom implementation  1 years professional  2 of 5 2006
Project (Microsoft)  1 years professional  2 of 5 2006
Interface design  1 years professional  2 of 5 2006
Configuration Management  1 years professional  2 of 5 2006
Windows NT (Microsoft)    1 of 5 2006
Windows Dial-Up Networking    1 of 5 2006
Test Director    1 of 5 2006
Process Modelling    1 of 5 2006
Prince2    1 of 5 2006
Lotus 1-2-3    1 of 5 2006
HTML    1 of 5 2006
Adobe Acrobat    1 of 5 2006
Access (Microsoft)    1 of 5 2006
1 = Lowest level, 5 = Highest level

Language Skills

Language Oral Written
English  5 of 5 5 of 5

Job Type wishes

(chosen marked with Checkmark)

Checkmark Full time
Checkmark Contract/Project/Freelance

Job Category wishes

(chosen marked with Checkmark)

  • checked Education & Training (IT)
  • checked Hardware Development
    • checked Analogue
    • checked Digital
  • checked Implementation/Consultant
    • checked BizTalk
    • checked Business Intelligence / Data Warehouse
    • checked CMS Systems
    • checked CRM Systems
    • checked EDI (Electronic Data Interchange)
    • checked ERP In General
    • checked ESDH
    • checked GIS
    • checked IT audits
    • checked IT Strategy
    • checked ITIL / Service Management
    • checked Microsoft Dynamics AX / NAV (Axapta, Financials, etc.)
    • checked Microsoft Dynamics GP (Great Plains)
    • checked Network (LAN / WAN)
    • checked Oracle Forms, Oracle PL, Oracle Developer, etc.
    • checked SAP
    • checked SharePoint
    • checked Telephony / Voice Over IP
  • checked Project Management
    • checked Business Intelligence / Data Warehouse
    • checked ERP in General
    • checked Microsoft Dynamics AX / NAV (Axapta, Financials, etc.)
    • checked Other Project Management Positions
    • checked SAP
    • checked Software- & Web development
    • checked Test / QA
  • checked Software & Web Development
    • checked .Net / ASP.Net (C#, VB, J#, ADO, VS)
    • checked AS/400
    • checked ASP (vbscript, jscript)
    • checked Business Intelligence / Data Warehouse
    • checked C / C++
    • checked Delphi
    • checked EDI (Electronic Data Interchange)
    • checked Embedded Software
    • checked ESDH
    • checked Flash / Actionscript
    • checked Frontend (CSS, HTML, XHTML, Javascript)
    • checked GIS
    • checked GUI / Interface Design
    • checked Java (J2EE, J2SE, JEE5, etc.)
    • checked Lotus Domino / Lotus Notes
    • checked Mainframe Development (CICS, Cobol, COOL, PL/1, Etc.)
    • checked Microsoft Dynamics AX / NAV (Axapta, Financials, etc.)
    • checked Microsoft Office (Infopath / VB / VBA / VBA.NET)
    • checked Oracle Forms, Oracle PL, Oracle Developer, etc.
    • checked Perl
    • checked PHP
    • checked SAP
    • checked SharePoint
    • checked Software Architecture

Job Location wishes

(chosen marked with Checkmark)

  • Europe
    • United Kingdom
      • Midlands
        • checked West Midlands
      • North East
        • checked Durham
        • checked Tyne & Wear
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