2nd 3rd line Support

In-depth knowledge of windows NT4 and Windows 2000 operating systems both Server and workstation, Experienced in software distribution and setup as per a users need?s as well as problem solving regarding software configuration, Experienced in using various tools to assist solving hardware and software problems, A competent problem solver with the ability to work in a group or on his own initiative. Able to work under pressure without becoming flustered. Communicates well with others on all levels, Takes personal pride in providing quality and timely outcomes to work loads and thrives on responsibility.