Personal Assistant

For the past three years I have worked as a Personal Assistant with P & O Irish Sea Ferries. I offered full assistant to the CEO through the provision of exceptional administrative support in a highly demanding, stimulating, maritime, sales & operational environment.

Including; -

Producing weekly/monthly operational & sales reports.

Producing weekly/monthly budget spread sheets.

Diary management / Time management and Travel arrangements for 2 senior managers

Focal point for 50+ staff dealing with day-to-day queries.

Negotiated with several local suppliers to reduce costs.

Accountable for all port purchases & auditing cost control.

Responsible for balancing cash transaction - �3k per week.

Handling Correspondence (organigrams, minutes, letters, agendas, reports, etc)

Facilitating Functions / Events

Developing and maintaining an accurate filing system,

Administration / Typing skills and IT skills - Strong Microsoft Office skills (Word, PowerPoint, Excel, etc)

Assisting with private duties when required

I have always enjoyed working with people and think that my previous experience will enable me to work as part of your company and be an effective representative.

I am prepared to work outside my hours of work and I have my own transport. However, due to the closure of the port I have now been made redundant so I am available for interview at any time and could start work immediately.

Due to the closure of the port I have now been made redundant so I am available for interview at any time and could start work immediately, I have my own transport.

Based in:

United Kingdom

Work experience

10 years in employment in full time jobs

Previous jobs

2001 - 2004	P & O Irish Sea
Resettlement Manager Due to re-structuring of organisation, for the last six months, I have been actively involved in supporting staff, through a lengthy redundancy process: Overseeing all personnel matters relating to redundancy including completing all documentation and dealing with individual staff in confidence Negotiating with a wide range of external services, organising external events, to support staff through a complex process. These included Employment Service, Benefits Agency, Careers Wales North East and Inland Revenue Organised and co-ordinated in-house events for a large workforce to attend CV preparation workshops and one-to-one guidance interviews Managed all confidential documentation relating to staff issues Personal Assistant Responsible for handling all correspondence efficiently, including confidential matter, Liase with Customs, Special Branch and the local constabulary regarding matters of security and sensitive information and accessing manager?s email systems on behalf of two senior managers. Manage and maintain complex manual and electronic diaries, organising travel schedules and arranging appointments. Manage and maintain company website including updating accounts and schedules Train new and existing staff on a range of computerised and administration systems. Also assist in various Human Resource functions including process recruitment adverts and appointments, co-ordinating interviews, phone screening potential candidates and maintenance of personnel files. Communicate Company policies to all staff. Responsible for a range of financial manual and computerised accounts systems including banking of company monies, maintenance of expense records, health cost reimbursement forms and organising cash floats. Responsible for the recording and distribution of invoices using on line procurement system Co-ordinate internal status and planning meetings between the Management team as well as Co-ordinate executive and other off-site meetings and business-related social events Provide leadership and guidance to other administrative assistants Prepare confidential correspondence, periodical reports, meeting notices, presentation materials and other documents in appropriate formats using Microsoft Word, Microsoft Access, Microsoft PowerPoint, Microsoft Excel, spreadsheets, and graphics Responsible for rate input, maintaining D.E.C customer database, liase with Customer Service Manager/Sales Manager & deputies to resolve other route suspense items, clear suspense items on Southern Route movements. Responsible for maintaining records of client contact and updating client correspondence records. Responsible for making sure damage claims are reported to the relevant personnel, input damage claims on spreadsheet and sent to claims department for all claims to be investigated thoroughly. Customer Service Clerk I worked within a busy shipping office as a Customer Service Clerk for Five months. I was responsible for dealing with customers on the phone and face-to-face environment. I was responsible for actively pursuing bookings for both the Liverpool/Dublin and Mostyn/Dublin Routes. A vacancy then came available for the Personal Assistant to the Sales Manger England & Wales and Operations Manager. I applied for the vacancy and worked side by side with the PA for a month before being offered the full time position. Check-Out Clerk Part Time Whilst in the process of training as a Check-Out Clerk I was offered the position of full time Customer Service Clerk after just two weeks. This role was to accurately process all cargo exiting the terminal and assist the Customer Service Clerks.
1999 - 2001	Bangor University
Student Nurse I attended a full time diploma course in adult nursing.
1995 - 1996	Flintshire County Council
Relief Home Care Assistant I worked additional shifts outside of the Nursing Home to assist elderly clients who live in their own homes with their every day tasks of personal care.
1994 - 2001	Bod Hyfryd Nursing Home
Care Assistant I worked actively on a shift basis as part of a core team of care assistant and was a key worker for six residents. During my time as a care assistant I completed N.V.Q level 2 & 3 in care and also RSA level 2 in Communication, Application of Numbers, Information Technology and Personal Skills.
1991 - 1994	Styles Nightclub
Secretary Dealt with members of the general public, making reservation for private parties, dealing with all general office duties, including typing, sorting mail, spread sheets and diary management. I also had to cover staff sickness, which included bar work. I worked alongside the accounts Manager assisting him with payroll, procurement and reconciliation, which also involved travelling to the sister Nightclub.
1991 - 1991	Poche Interior Design
Secretary (YTS) I was an integral party of an interior design group and was responsible for the ordering of furniture and fittings for the show homes. I provided administrative support to the interior design team and acted as the main contact person throughout ensuring that all information is distributed to staff throughout the team. I assisted with the organisation of appointing and selecting consultants and other suppliers of goods and services.
1990 - 1991	Lindop Brothers
Service Receptionist (YTS) V.D.U Operator responsible for general inputting of information into the computer, taking bookings over the phone dealing with the public, organising work load for the mechanic?s and general office duties.

Certifications / Courses

()

Certificate in Office Skills - Elementary Typewriting (1 year) ()

Certificate in Office Skills - Keyboard Skills (1 Year) ()

Certificate in Office Skills - Word Processing ( 1 Year) ()

Chemical Awareness (1 week) ()

Customer Service Awareness (1 week) ()

Health & Safety (1 week) ()

RSA Level 2 Application to Numbers (8 Months) ()

RSA Level 2 I T Skills (8 Months) ()

RSA Level 2 Personal Skills - Improving Own Learning and Performance (8 months) ()

RSA Level 2 Personal Skills - Working with others (8 Months) ()

St John?s Ambulance First Aid (1 week) ()

RSA Level 2 Communication Skills (8 Months) ()

Skills

Skill	Experience	Level	Last used
Windows 95/98/ME/XP (Microsoft)	2 years professional	3 of 5	2006
P.A.	2 years professional	3 of 5	2006

1 = Lowest level, 5 = Highest level

Language Skills

Language	Oral	Written
English	5 of 5	5 of 5

Job Type wishes

(chosen marked with Checkmark )

Full time

Job Category wishes

(chosen marked with Checkmark )

Database Administration
- DB2
- MySQL
- Oracle
- PostgreSQL
- SQL Server
System Administration
- Backup
- Citrix
- Exchange
- IT Manager
- ITIL
- Lotus Notes / Lotus Domino
- Mac
- Mainframe
- Networks (LAN /WAN)
- SQL Server
- Storage
- Unix / Linux
- Windows Clients
- Windows Servers

Job Location wishes

(chosen marked with Checkmark )

Europe
- United Kingdom
  - North West
    - Cheshire
    - Merseyside
  - Wales