IT Support Engineer

During my time at Inverness College, I learnt a great deal related to laboratory practice as well as basic laboratory skills. Information Technology and high tech equipment were used to underpin the theoretical aspects. I was exposed to various computer applications for Geographical Information Systems and Meteorological Data Acquisition and Statistical packages such as ARCVIEW, IDRISI (both DOS and Windows95), MathCAD, and SPSS. Also other methods such as PresTEL and including use of the Internet and World Wide Web to collect data and satellite imaging data. As well as this, a range of industry standard computing applications were used heavily such as MS DOS, Windows (from 3.11 to 2000), MS Works, MS Office, Corel WordPerfect, MS Publisher, and CAD packages. This has been helped by the fact that I have had a powerful Personal Computer at home for many years which has given me familiarity with a wide range of software.
Both my time at Raigmore and at my post with the Fish Vets I have learnt a great deal about environmental procedures and laboratory practice.
In my position at Fish Vets I was part of a team responsible for providing a full range of services to meet the needs of Industries which require Discharge Consents from regulating bodies, as well as carrying out Environmental Impact Assessments and/or Management Plans and associated report writing. I can collect and analyse samples as well as have the ability to interpret results. I was solely responsible for water quality analysis an increasing portion of my time being taken up with consent compliance and environmental monitoring programmes in support of the fish farming industry. This has become more important with the introduction of the Water Framework Directive as a result of which I have also prepared a presentation to give as much information to clients as is possible in readiness for the Directive?s implementation. I have spent the last 2 years familiarising myself with plankton analysis to the extent that we also offered this service.
I have a wide range of computer knowledge and am presently employed as a Help Desk Analyst with Cap Gemini Ernst and Young supporting corporate clients with their IT needs. I am also responsible for Novell Netware Administration and am currently working towards my CNE qualification.
On a personal note, I am hard working, reliable, and can work on my own initiative or as part of a team and find it easy to get along with people both at work and home. Over the three years I have been at college I have passed most of the subject units with merit or at level 2 in my degree year which I believe demonstrates my ability to learn new information and disseminate the knowledge effectively. I enjoy learning and would look forward to a career that allows me to keep expanding my knowledge and possibly in the future to enhance my qualifications.