Analyst

Responsibilities included writing standards and procedures for Europe, Middle East, Africa and India In the management of desktop projects I liaise with Computer Analysts in America and New Zealand as well as throughout EMEAI.

I am an effective communicator and have built relationships throughout the globe. I have good people management skills required to manage and motivate a geographically dispersed team. I am highly self motivated and strive to deliver excellent customer service. I enjoy using my analytical ability to solve problems

I graduated with a BSc in Computing in June 2003 which I took part-time whilst working full-time. I believe this demonstrates my drive and determination to succeed in whatever I do.

Based in:

United Kingdom

Work experience

9 years in employment in full time jobs

Previous jobs

2004 -	Sage
? Responsible for writing desktop procedures and standards ? Responsible for writing a new Internet Security Policy and its implementation ? Managing the purchase of computer hardware and software ? Evaluating new technologies for internal use
2001 - 2004	MWH
? Line Manager for 6 PC Support Technicians ? IT Account Manager providing a professional service to Office Managers on IT issues and development ? Introduced desktop standards and procedures for EMEAI companies ? Initiated synchronisation of standards between EMEAI and Americas ? Assigned, coordinated, supervised and integrated projects for IT teams (Servers, Networks, Databases, Notes, CAD) ? Generated Test Plans for new software and organised deployment ? Technical advisor on computer issues within the IT departments in the Americas and Europe
1999 - 2000	MLL Telecom
? Installed and upgraded servers, desktops and software ? Installed network components ? Purchased all IT equipment ? Maintained telecom system (SDX)
1993 - 1997	US Marines
? Lead and trained teams of Marines ? First to be promoted to Sergeant from my squadron

Education

	BSc

	HNC

Certifications / Courses

Azlan Training ()

Expertise Training ()

Q-Learning ()

Reading College ()

Red Hat Europe ()

()

-A+ Certification ()

-Coaching & Mentoring ()

-Developing Young Leaders ()

-Implementing & Administering Microsoft Windows 2000 Directory Services (M2154) ()

-Implementing & Administering Windows 2000 Network Infrastructure (M2153) ()

-Maintaining Domino Users ()

-Network Principles and Management ()

-Performance Review Supervisor Training ()

-RH033-Introduction to Red Hat Linux ()

-Supporting Microsoft Windows 2000 Professional and Server (M2152) ()

-MCP 2000 ()

Skills

Skill	Experience	Level	Last used
Computer Vision	2 years professional	3 of 5	2006
Project Management		1 of 5	2006
IT-strategy		1 of 5	2006
Document Management (generic)		1 of 5	2006
Configuration Management		1 of 5	2006

1 = Lowest level, 5 = Highest level

Language Skills

Language	Oral	Written
English	5 of 5	5 of 5
Spanish	5 of 5	5 of 5

Job Type wishes

(chosen marked with Checkmark )

Full time

Contract/Project/Freelance

Job Category wishes

(chosen marked with Checkmark )

Hardware Development
- Analogue
- Digital
Implementation/Consultant
- BizTalk
- Business Intelligence / Data Warehouse
- CMS Systems
- CRM Systems
- EDI (Electronic Data Interchange)
- ERP In General
- ESDH
- GIS
- IT audits
- IT Strategy
- ITIL / Service Management
- Microsoft Dynamics AX / NAV (Axapta, Financials, etc.)
- Microsoft Dynamics GP (Great Plains)
- Network (LAN / WAN)
- Oracle Forms, Oracle PL, Oracle Developer, etc.
- SAP
- SharePoint
- Telephony / Voice Over IP
Other IT jobs
- Image Processing / Graphics
- Webmaster / Web Editor
- 3D / Animation
- DTP
- CAD / CAM
- Purchasing / Logistics
- Recruitment
- Documentation / Technical writer
Project Management
- Business Intelligence / Data Warehouse
- ERP in General
- Microsoft Dynamics AX / NAV (Axapta, Financials, etc.)
- Other Project Management Positions
- SAP
- Software- & Web development
- Test / QA
Security
Software & Web Development
- .Net / ASP.Net (C#, VB, J#, ADO, VS)
- AS/400
- ASP (vbscript, jscript)
- Business Intelligence / Data Warehouse
- C / C++
- Delphi
- EDI (Electronic Data Interchange)
- Embedded Software
- ESDH
- Flash / Actionscript
- Frontend (CSS, HTML, XHTML, Javascript)
- GIS
- GUI / Interface Design
- Java (J2EE, J2SE, JEE5, etc.)
- Lotus Domino / Lotus Notes
- Mainframe Development (CICS, Cobol, COOL, PL/1, Etc.)
- Microsoft Dynamics AX / NAV (Axapta, Financials, etc.)
- Microsoft Office (Infopath / VB / VBA / VBA.NET)
- Oracle Forms, Oracle PL, Oracle Developer, etc.
- Perl
- PHP
- SAP
- SharePoint
- Software Architecture
Support/Technician
- Support / Helpdesk / Hotline
- Support Coordinator
- Technician - External
- Technician - Internal
System Administration
- Backup
- Citrix
- Exchange
- IT Manager
- ITIL
- Lotus Notes / Lotus Domino
- Mac
- Mainframe
- Networks (LAN /WAN)
- SQL Server
- Storage
- Unix / Linux
- Windows Clients
- Windows Servers
Test/Quality Assurance
- Quality Assurance / QA
- Test
Usability

Job Location wishes

(chosen marked with Checkmark )

Europe
- United Kingdom
  - North East
    - Yorkshire & Humberside
    - Durham
    - Tyne & Wear