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In Service Manager

 

I am an Officer in the Armed Forces where my current role is managing a application which mantains of database of all equipment deployed in support of UK operations. The entire system covers 6 countries and employees about 60 staff. The HQ element consists of 4 personnel responsible for daily operations and straegic planning. The system is managed in accordance with ITIL guidelines.

I have excellent knowledge and experience of Microsoft Desktop and Server systems including SQL Server 2000/2005. I am also compentant in Networking at LAN and WAN levels.

Based in:

United Kingdom

Work experience

7 years in employment in full time jobs

Previous jobs

2004 -    Armed Forces
As per Personnel Intro
2002 - 2004   Armed Forces
Squadron Transport and Operations Manager. Responsibilites included management of a fleet of 300 vehicles, moving/constructing and supporting a large deployed Headquarters.
1999 - 2002   RMCS Shrivenham
Reading for BEng Computer Systems Engineering
1997 - 1999   Armed Forces
Troop Commander of a fleet of 30 tank transporters. Responsibilites included management of the fleet, management of 60 personnel, and supporting all arms operations through the timely movement of tracked eqiupment.
1996 - 1997   RMA Sandhurst
1 years officer training

Education

   BEng (2:1) Hons Computer System Engineering

Certifications / Courses

Dynamic System Development Method (5 Days) ()
ISEB Service Management Essentials ()
Prince 2 Foundation Level ()
SQL Server 2000 Administration Course (5 days) ()
Microsoft Certified Database Administrator ()

Skills

Skill Experience Arrow down Level Last used
SQL server (Microsoft)  5 years professional  4 of 5 2006
Project Management  5 years professional  4 of 5 2006
Programming/software development  5 years professional  4 of 5 2006
Office (Microsoft)  5 years professional  4 of 5 2006
Management Information Systems (MIS)  5 years professional  4 of 5 2006
Internet Information Server (Microsoft)  5 years professional  4 of 5 2006
Human Resources  5 years professional  4 of 5 2006
Excel (Microsoft)  5 years professional  4 of 5 2006
Database design  5 years professional  4 of 5 2006
Database administration  5 years professional  4 of 5 2006
Windows Forms (.net)  2 years professional  3 of 5 2006
Windows 95/98/ME/XP (Microsoft)  2 years professional  3 of 5 2006
Windows 2000 Server MCP  2 years professional  3 of 5 2006
Windows 2000 / XP Pro (Microsoft)  2 years professional  3 of 5 2006
web developer  2 years professional  3 of 5 2006
Visual Studio  2 years professional  3 of 5 2006
Visio  2 years professional  3 of 5 2006
VBscript  2 years professional  3 of 5 2006
VB.Net  2 years professional  3 of 5 2006
Terminal Server (Microsoft)  2 years professional  3 of 5 2006
SQL-scripts  2 years professional  3 of 5 2006
SQL databases  2 years professional  3 of 5 2006
Project (Microsoft)  2 years professional  3 of 5 2006
Programmer-Analyst  2 years professional  3 of 5 2006
Outlook (Microsoft)  2 years professional  3 of 5 2006
ODBC  2 years professional  3 of 5 2006
JavaScript  2 years professional  3 of 5 2006
Java  2 years professional  3 of 5 2006
Internet Design  2 years professional  3 of 5 2006
Documentation  2 years professional  3 of 5 2006
Disaster Recovery  2 years professional  3 of 5 2006
CSS (Cascading Style Sheet)  2 years professional  3 of 5 2006
Configuration Management  2 years professional  3 of 5 2006
Client/Server  2 years professional  3 of 5 2006
Change Management  2 years professional  3 of 5 2006
Business Manager  2 years professional  3 of 5 2006
Business Analysis  2 years professional  3 of 5 2006
ASP.Net  2 years professional  3 of 5 2006
ASP.net  2 years professional  3 of 5 2006
ASP (Active Server Pages)  2 years professional  3 of 5 2006
Analyst Programmer  2 years professional  3 of 5 2006
Access (Microsoft)  2 years professional  3 of 5 2006
XSL  1 years professional  2 of 5 2006
XML  1 years professional  2 of 5 2006
Release Management  1 years professional  2 of 5 2006
RDBMS  1 years professional  2 of 5 2006
RAID systems  1 years professional  2 of 5 2006
Prince2  1 years professional  2 of 5 2006
PERT networks  1 years professional  2 of 5 2006
PC repair/maintenance (HW)  1 years professional  2 of 5 2006
Helpdesk  1 years professional  2 of 5 2006
DSDM  1 years professional  2 of 5 2006
DNS  1 years professional  2 of 5 2006
DHTML  1 years professional  2 of 5 2006
C++  1 years professional  2 of 5 2006
Business Continuity  1 years professional  2 of 5 2006
Business Change Management  1 years professional  2 of 5 2006
Application Deployment  1 years professional  2 of 5 2006
Active Directory (AD)  1 years professional  2 of 5 2006
SOAP    1 of 5 2006
SMTP    1 of 5 2006
Service Management (ITIL)    1 of 5 2006
Routers    1 of 5 2006
Remote Access    1 of 5 2006
Programme Management    1 of 5 2006
Firewalls    1 of 5 2006
Exchange Server (Microsoft)    1 of 5 2006
Dreamweaver    1 of 5 2006
DHCP    1 of 5 2006
Bluetooth    1 of 5 2006
Assembler    1 of 5 2006
1 = Lowest level, 5 = Highest level

Language Skills

Language Oral Written
English  5 of 5 5 of 5
Albanian  2 of 5 2 of 5
French  2 of 5 2 of 5
German  2 of 5 2 of 5

Job Type wishes

(chosen marked with Checkmark)

Checkmark Full time
Checkmark Part time
Checkmark Contract/Project/Freelance

Job Category wishes

(chosen marked with Checkmark)

  • checked Database Administration
    • checked DB2
    • checked MySQL
    • checked Oracle
    • checked PostgreSQL
    • checked SQL Server
  • Other IT jobs
    • checked Image Processing / Graphics
    • checked Webmaster / Web Editor
    • checked 3D / Animation
    • checked DTP
    • checked CAD / CAM
    • checked Purchasing / Logistics
    • checked Recruitment
    • checked Documentation / Technical writer
  • checked Project Management
    • checked Business Intelligence / Data Warehouse
    • checked ERP in General
    • checked Microsoft Dynamics AX / NAV (Axapta, Financials, etc.)
    • checked Other Project Management Positions
    • checked SAP
    • checked Software- & Web development
    • checked Test / QA
  • checked Security
  • checked Senior Management
    • checked CEO
    • checked CTO
    • checked Other Top Management
  • checked Software & Web Development
    • checked .Net / ASP.Net (C#, VB, J#, ADO, VS)
    • checked AS/400
    • checked ASP (vbscript, jscript)
    • checked Business Intelligence / Data Warehouse
    • checked C / C++
    • checked Delphi
    • checked EDI (Electronic Data Interchange)
    • checked Embedded Software
    • checked ESDH
    • checked Flash / Actionscript
    • checked Frontend (CSS, HTML, XHTML, Javascript)
    • checked GIS
    • checked GUI / Interface Design
    • checked Java (J2EE, J2SE, JEE5, etc.)
    • checked Lotus Domino / Lotus Notes
    • checked Mainframe Development (CICS, Cobol, COOL, PL/1, Etc.)
    • checked Microsoft Dynamics AX / NAV (Axapta, Financials, etc.)
    • checked Microsoft Office (Infopath / VB / VBA / VBA.NET)
    • checked Oracle Forms, Oracle PL, Oracle Developer, etc.
    • checked Perl
    • checked PHP
    • checked SAP
    • checked SharePoint
    • checked Software Architecture
  • checked System Administration
    • checked Backup
    • checked Citrix
    • checked Exchange
    • checked IT Manager
    • checked ITIL
    • checked Lotus Notes / Lotus Domino
    • checked Mac
    • checked Mainframe
    • checked Networks (LAN /WAN)
    • checked SQL Server
    • checked Storage
    • checked Unix / Linux
    • checked Windows Clients
    • checked Windows Servers

Job Location wishes

(chosen marked with Checkmark)

  • Europe
    • United Kingdom
      • South West
        • checked Cornwall
        • checked Devon
        • checked Avon
        • checked Wiltshire
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