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Server Manager

 

TEL: (0)27 (Home)
(0) 61 (Mobile)
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An experienced manager with a strong Information Technology background and an interest in Education. My achievements include:

- Managed project delivery
- Management of cross-functional teams, including sub-contractors
- Introduction of new working practices and supporting procedures
- Organising staff training
- Assessing staff against performance targets



Enjoy outdoor activities and sports, especially cycling and walking.

Provide voluntary classroom assistant support and football coaching to local First School. Recently completed 4-year term as School Governor, two of which as Chair.

Voluntary Business Advisor for Young Enterprise North East

Based in:

United Kingdom

Work experience

22 years in employment in full time jobs

Previous jobs

1999 - 2005   Pfizer Limited
Server Manager: Manager of four person team responsible for Data Centre operations and business application administration. Member of six person team responsible for site I.T. infrastructure management, security and audit. AS/400 Security Officer and disaster recovery specialist.
Achievements:
? Managed delivery of qualified AS/400 infrastructure project within $1 million budget utilising cross-functional team (including sub-contractors).
? Reduced production system down time to 2 hours per week, unattended.
? Introduced new working practices and wrote procedures to support.
? Upgraded AS/400 infrastructure Operating Systems in a qualified manner.
? Managed project to re-align AS/400 User Profiles to corporate standard without loss of access or authority.
? Managed installation of MQ Series software to corporate standards
1998 - 1999   Pfizer Limited
Solutions Team Lead: Manager of four person team responsible for first level problem resolution.

Achievements:
? Analysed Help Desk requirements.
? Programmed Help Desk software to meet requirements.
? Organised staff training in new software and procedures.
? Assisted in formulation of Help Desk Key Performance Indicators.
? Assessed staff against performance targets.
1995 - 1998   Pfizer Limited
Technical Services Analyst: Manager of four person project team and member of four person team responsible for site I.T. infrastructure management, application administration, security, audit and disaster recovery.

Achievements:
? Managed PC upgrade project involving 400 hardware upgrades/replacements and training 450 staff in new software whilst reporting to Executive Management Team.
? Liased as departmental contact for four-week corporate I.T. audit during which the AS/400 Technical Disaster Recovery Plan was identified as ?Best Practise? to be used as a corporate model.
? Recruited I.T. Department Modern Apprentices and trained them to a structured plan.
? Wrote and tested AS/400 Technical Disaster Recovery Plan.

Skills

Skill Experience Arrow down Level Last used
OS/400  5 years professional  5 of 5 2006
AS/400  5 years professional  5 of 5 2006
Word (Microsoft)  2 years professional  3 of 5 2006
Windows 95/98/ME/XP (Microsoft)  2 years professional  3 of 5 2006
System Management  2 years professional  3 of 5 2006
Performance Management  2 years professional  3 of 5 2006
Office (Microsoft)  2 years professional  3 of 5 2006
MQ series  2 years professional  3 of 5 2006
Management  2 years professional  3 of 5 2006
IT-Procurement  2 years professional  3 of 5 2006
Installation & configuration (HW/SW)  2 years professional  3 of 5 2006
Helpdesk  2 years professional  3 of 5 2006
Disaster Recovery  2 years professional  3 of 5 2006
Business Continuity  2 years professional  3 of 5 2006
Windows 3.X (Microsoft)  1 years professional  2 of 5 2006
Windows 2000 Professional MCP  1 years professional  2 of 5 2006
TCP/IP  1 years professional  2 of 5 2006
RPG/400  1 years professional  2 of 5 2006
Project (Microsoft)  1 years professional  2 of 5 2006
NT4  1 years professional  2 of 5 2006
IT-strategy  1 years professional  2 of 5 2006
Documentum  1 years professional  2 of 5 2006
HPUX    1 of 5 2006
1 = Lowest level, 5 = Highest level

Language Skills

Language Oral Written
English  5 of 5 5 of 5

Job Type wishes

(chosen marked with Checkmark)

Checkmark Full time

Job Category wishes

(chosen marked with Checkmark)

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    • checked ITIL / Service Management
    • checked Microsoft Dynamics AX / NAV (Axapta, Financials, etc.)
    • checked Microsoft Dynamics GP (Great Plains)
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    • checked Windows Clients
    • checked Windows Servers

Job Location wishes

(chosen marked with Checkmark)

  • Europe
    • United Kingdom
      • North East
        • checked Durham
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